Cut Through the Noise, Strengthen Security, and Stay on Track: Commbox’s Success with GRSee
Facing security and compliance challenges during rapid growth, Commbox leveraged GRSee's vCISO expertise. This partnership provided a steady security roadmap and expert guidance, enabling Commbox to strengthen its security posture and focus on its core business.
Updated August 13, 2025
The Challenge
Commbox, Israel’s leading AI-based multi-channel communication platform, enables service and sales centers to deliver exceptional customer experiences. As their platform scaled and became integral to countless customer interactions, the stakes for maintaining strong security and compliance rose.
Internally, Commbox needed a way to ensure nothing was overlooked, and their team wanted an objective, experienced perspective to validate and guide their security roadmap. With a lean internal team focused on growth, they struggled to balance hands-on execution with strategic oversight and to respond quickly to unexpected incidents when they occurred.
The Solution
Commbox partnered with GRSee Consulting to bring in a trusted advisor, a vCISO who would act as their guide, knowledge hub, and strategic partner.
They chose GRSee for our white-glove, high-touch approach, direct access to senior expertise, and ability to simplify and prioritize security initiatives in a way that fits their business realities.
Through the GRSee Way, we brought clarity and confidence to Commbox’s security program by:
Providing a clear, actionable plan and roadmap to keep the team aligned and on track
Acting as an external, objective voice for the CTO and management team, making sure nothing was missed
Serving as a knowledge hub to unblock tasks, offload the burden from the internal team, and get more done
At every step, our vCISO worked alongside the Commbox team to balance strategy and execution, bringing a calm, knowledgeable presence — a true guide through the complexity of security and compliance.
The Outcome
With GRSee’s vCISO service, Commbox now benefits from a steady, knowledgeable partner who helps them see the bigger picture while keeping the team moving.
The internal team can focus on execution, knowing that tasks are prioritized, nothing is missed, and the CTO has the external validation needed to align leadership around key decisions.
When unexpected challenges arose, our team was there immediately with a clear response plan, allowing Commbox to navigate with confidence and professionalism.
As a result, Commbox has strengthened its security posture, improved internal alignment, and empowered its team to stay focused and proactive, with GRSee as their trusted guide along the way.
Expert vCISO Services
Continuous support tailored to your company’s growth and needs
Expert guidance to meet emerging security and compliance demands
Proven cybersecurity expertise at a reduced cost
