Pliant PCI DSS Success Story: Partnering with GRSee
Pliant, a modern corporate credit card platform, pursued PCI DSS certification for strategic growth and investor assurance. They chose GRSee Consulting as their partner, drawn to GRSee's tailored approach and deep understanding of their unique needs. This case study details how GRSee delivered successful PCI DSS certification and established an ongoing partnership with Pliant.
Updated March 26, 2025.
The Problem
For Pliant, the decision to pursue PCI-DSS certification was driven by our company's strategic goals. Our managers recognized that achieving this certification not only demonstrated the strength of our security measures but also opened up new business opportunities, which were also supported by our investors. Specifically, it allowed us to take control of cardholder data previously managed by a third-party vendor, enabling us to build and expand our business.
Vendor Selection: How Pliant Decided to Work with GRSee Consulting
When searching for a PCI auditor, we had certain criteria in mind. We understood the importance of having certified auditors but were not familiar with the available certification bodies. Right after initial discussions, we felt that the GRSee team asked pertinent questions that showcased their commitment to understanding our unique challenges. Unlike other vendors, GRSee's approach went beyond superficial and script-based questions. After all these signs, it became evident that GRSee was genuinely interested in us and was the right choice for us.
The Solution
The process started with delving into our business case and seeking to understand why we were pursuing PCI-DSS certification.
Adaptive Approach: While the PCI audit process is highly structured, GRSee provided flexibility where possible. They adapted the requirements to fit the scale of our company, ensuring that the process was tailored to our needs. This adaptability, along with additional support from GRSee, proved crucial, especially when we needed to explore specific areas like our cloud environment, a situation that even drew support from GRSee's CEO.
Valuable Support: Throughout the audit process, we encountered challenges in scaling specific requirements for our business model. GRSee's support was really valuable during these times. When we were in need of conducting mandatory vulnerability scans, GRSee promptly took charge, conducting the scans on our behalf. Their assistance was invaluable in meeting audit requirements.
Efficient Communication: Communication with the GRSee team was efficient. While some discussions and questions were handled via email, more complex issues were promptly addressed through quickly scheduled meetings. This streamlined the process, making it less complicated and ensuring that our concerns were addressed in a timely manner.
The Results
Our primary objective was to obtain certification, and GRSee helped us achieve that goal. The investment in this project was undeniably worthwhile. We received exceptional value for our money, not only in terms of achieving certification but also in the quality of service and support provided by GRSee. Beyond their competitive pricing, the quality of service and commitment to understanding our unique needs make them a great choice as a compliance partner.
Our journey with GRSee doesn't end with PCI certification. We are continuing to work with them on different certifications, including ISO 27001 and SOC2. This decision reflects our high level of satisfaction with the overall experience and the trust we have in GRSee's expertise.
Who We Are
GRSee Consulting is a company that’s focused on helping clients achieve their compliance needs. Our selection of services is designed to protect you from cyber threats and prevent costly legal potholes.
We can guide your organization through the certification process for the payment card industry data security standard (PCI-DSS) and provide management services to make sure you’re always ready for an audit.
